Contact Stewart McDonald, they handle all warranty issues with Waverly tuners. They're very helpful and respond quickly. Their website is stewmac.com
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I have a prototype 0 made from bear clawed Sitka and pao rosewood. It's a great sounding guitar, the pao rosewood sounds to me somewhere between mahogany and other rosewoods. I bought it from Brian Wolfe at AcousticMusic.org. He said the pao rosewood was given to Dana from a Japanese luthier. Does a...